CyArt LLP Privacy Policy
Last Updated: June 20TH, 2024
At CyArt and CyArt LLP, along with our majority-owned subsidiaries, your privacy is a paramount concern for us. This Privacy Policy outlines how we gather, protect, transfer, and utilize your personal data. Furthermore, it provides information regarding your choices concerning usage, accessibility, and correction of your personal data. Personal data, in this context, refers to any data that identifies you or allows someone to contact you. It includes, but not limited to, your name, email address, phone number, and other non-public information associated with such details. It does not consist of anonymous or aggregate information, or other non-personally identifiable data. Except where required by law or explicitly stated herein, this Privacy Policy does not apply to unsolicited information you provide to us via the Sites or Services or any other means. This includes information posted to public sections of the Services, proposals for new or modified products, and other unrequested submissions. All such unsolicited information is considered non-confidential, and we are free to use, disclose, and distribute it without limitation or attribution.
When you interact with us through our Services or Sites, we may collect, hold, and use personal and other data from you. This includes but not limited to:
Contact information: We collect personal data from you when you fill out our online forms, contact us with inquiries, or use our Services. This includes data like your name, mailing address, email, phone number, job title, company information, and any other data you provide (including submitted photos). Account and payment information: We collect personal information from you when you log into the Services, provide payment and billing information (excluding credit card information), or post in CyArt's customer community forum. Call and video call information: We may collect personal data when you call us, and calls may be recorded and analyzed for training, quality control, sales, and marketing purposes. Chat information: We may collect personal data during online chats, which can be recorded and analyzed for training, quality control, sales, and marketing purposes. Information we receive from your use of our Sites or Services, such as your IP address, log data, and other similar network activity. Data we receive about you from other sources, such as public internet sources, third parties from whom we have purchased data, or affiliated companies, and combine this data with information we already have about you. Information collected by third parties on our sites.
We are the sole owner of information collected on the Sites and Services, except for vendor lists and contact information that you provide to us in connection with your use of our Sites and Services. To the extent that the General Data Protection Regulation applies to any personal information you give us, we rely on legitimate interest. We also process data based on consent for certain sales and marketing purposes.
Utilization Of Your Data The information we gather is strictly limited to the business objectives mentioned in this Privacy Policy, and it will only be used as outlined herein. When you submit personal data for a specific cause, we will employ such data in connection with the reason for its provision. This personal data may also be used for business reasons such as:
For internal operations like account management, To interact with you by answering your requests, comments, and inquiries, To enhance the content and functionality of the Sites and Services, To offer aggregated and unidentifiable analytical data for security purposes and other insights, To prevent fraudulent activities and for other purposes based on our legitimate interest To better comprehend our users, to improve the Sites and Services, and to market our Services to you (this includes profiling for automated targeted marketing campaigns for customers and prospects).
Moreover, we may use this information to reach out to you in the future about services we believe may be of interest to you. Every mass marketing message we send will have an "opt-out" option, so you can choose not to receive further marketing communications. If at any point you decide not to receive any future marketing messages or wish to have your name removed from our mailing lists, please contact us at [email protected].
Distribution Of Your Personal And Other Data: We guarantee that we do not sell your personal information. Nonetheless, under certain conditions, your personal information may be shared with selected third parties without additional notification to you, as described below:
Corporate Communications: As our business evolves, we may purchase or sell businesses or assets. If there's a corporate reorganization, dissolution, merger, or sale, personal information may be included in the transferred assets or shared as part of our legitimate business interests. Affiliated Entities: We may also share your personal information with our affiliated entities for purposes aligned with this Privacy Policy. We may distribute your information to others within your organization (including any affiliates or other individuals listed as users on your account). Service Providers and Third Parties: From time to time, we engage contracts with selected third parties to assist us in serving you (for instance, database maintenance, analytics, payment processing, fraud detection and deterrence, or advertising asset access), or to support our marketing activities or engage in co-marketing activities with us. These third parties are prohibited from utilizing any of your personal data beyond the purpose for which it was shared, as outlined in our contracts with them. Business Partners and Resellers: We may share your personal data with our partners and resellers to aid you in using our Services and to facilitate the sale or resale of our Services to you. CyArt Customer Community Forum Data: Your name and/or username, along with the information you post in the CyArt customer community forums and any activities you participate in, will be visible to other users of the CyArt customer community forum. Legal Obligations: We may disclose your personal data if we deem it necessary or advisable to conduct an investigation, respond to a third party or law enforcement subpoena or court order, take legal action, prevent harm to others, or seek other relief when you or a third party are or may be violating our terms of use, causing harm to, or otherwise violating our property or other legal rights, or those of other users of our Sites and Services, or third parties, or violating federal, state, local, or other applicable law. This may include transferring information to India and outside the European Economic Area.
We may also share aggregated and non-identifiable data with any third party, including media and industry observers, and as part of our products and services. For instance, we may disclose security trends, benchmarking data, or the number of customers who have evaluated or purchased our products and services.
Data Retention We will retain the personal and other information we collect only for as long as is necessary for the business objectives mentioned earlier, for which the data was gathered and processed. This retention will adhere to our internal document preservation policies. The parameters we utilize to determine our retention durations encompass: (a) the duration of our ongoing relationship with our clients and the provision of services, (b) any legal obligations we are subject to, and (c) the advisability of retention considering our legal position (such as in relation to applicable statutes of limitations, litigation, or regulatory inquiries).
Personal Information Access, Modification, And Deletion Depending on your jurisdiction, you may have the right to request that we provide the following details about the personal information we hold concerning you:
The categories and/or specific pieces of personal information we collected The categories of sources from which the personal information is gathered The business or commercial reason for collecting personal information The categories of third parties with whom we have shared personal information
Relevant laws may also provide you with the right to file a complaint with a local supervisory authority in relation to this Privacy Policy.
If you are eligible to exercise privacy rights under applicable law, you may access, correct, oppose processing, or request deletion of your personal information by contacting us at [email protected]. We will respond to your request within a reasonable timeframe. Be advised that even after your request has been processed, we might retain certain residual information in backup and/or archive copies of our database, or any data that we may retain in compliance with applicable law. We will not discriminate against you for exercising any of your rights concerning your personal information. In the event you close any account associated with the Services, your account will be deactivated, and your name and other personal information will no longer be accessible to you.
We may preserve your personal information for as long as your account is active, or to provide you with services, enhance our Services, comply with our legal responsibilities, resolve disputes, and enforce our agreements.
In the event of your withdrawal of Consent regarding the processing of your personal information, we may, as a result, be unable to continue providing you with our services. We may also restrict or refuse your request to withdraw consent if we are either legally allowed or obligated to do so, or if we cannot satisfactorily confirm your identity. You may exercise your right to withdraw your consent to such processing (when the processing is grounded on consent) by reaching out to us at the contact details provided herein.
External Links On Our Site Occasionally, our Site and Services may contain outbound links or give access to services offered by third parties. We recommend you to confirm and understand the privacy practices of such other websites before providing any personal information. We urge you not to share your personal data without first ensuring the privacy policies of these external sites. WE HOLD NO LIABILITY WHATSOEVER FOR THE PRIVACY STRATEGIES IMPLEMENTED BY OTHER WEBSITES OR THIRD PARTIES OR FOR ANY USE OR MISUSE OF ANY PERSONAL OR OTHER INFORMATION THAT YOU PROVIDE ON SUCH OTHER WEBSITES OR SERVICES.
Data Protection We employ reasonable measures to guard the personal information submitted via our Site and Services against loss, misuse, and unauthorized access, disclosure, alteration, or destruction. As an illustration, your personal information and/or information on the Services is safeguarded by a password (maintaining the security of your login details is your responsibility). Despite our best efforts, we cannot ensure complete and unwavering protection of this information due to the open and unstable nature of the Internet. We do not claim or guarantee the effectiveness of our security measures and we accept no liability for security breaches or any failure in the security of your computer equipment, your internet service provider or other networks and communications providers. Should you have any queries regarding the security of your personal information, you can reach us at [email protected].
Minors Our Site and Services are tailored for business purposes and are not intended for individuals under the age of 18. We do not intentionally collect personal information from minors under 18, nor do we sell or share personal information of consumers under the age of 18. If a parent or guardian discovers that their child has provided us with personal information without their consent, they should inform us. If we become aware that a child under 18 has supplied us with personal information, we will remove such information from our records.
Global Usage Our company's main operations are based in India. Personal data might be accessed or transferred to us in India or to our affiliates, service providers, consultants, related third parties, partners, resellers, or other service providers across the globe. By sharing your personal data with us, you are consenting to this international transfer. We are committed to protecting the privacy and security of your personal data as per this Privacy Policy, irrespective of the location where it's processed or stored. However, it's important to understand and agree that any personal data stored or processed in India will be governed by Indian law. This includes the right of the Indian government, courts, or law enforcement or regulatory agencies to access your personal data if required.
Changes To This Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. If we make changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
How To Reach Us We have appointed a Privacy Manager to ensure our adherence to relevant privacy regulations. If you have any queries or concerns about your privacy, you can send an email to [email protected].
We are committed to responding to your inquiries, questions, or comments as promptly as possible. Our aim is to provide an initial response within five (5) business days from the date we receive your communication.